An exciting opportunity has arisen for a Telephone Sales Advisor to join the First Response Team at Amin Haque Solicitors.

Amin Haque Solicitors is a busy and growing practice based in Oldham specialising in Personal Injury, Immigration, Family, Housing Disrepair, Landlord and Tenant and General Litigation (Debt Recovery, Data Breach, Professional Negligence). We’re an ambitious firm with a vision to expand. As part of our growth plans, we are a looking for talented, professional, motivated and ambitious people to join our growing team.

Amin Haque Solicitors have an opening for a Call Centre Advisor to join the First Response Team.

We’re looking for a self-driven, professional and ambitious call centre sales advisor who is able to work as part of a team and on their own initiative. The ideal candidate must possess great interpersonal skills with a key focus on delivering great customer service, every customer, every time. The ideal candidate must be able to work to tight deadlines and be self-driven.

The vacancy is suitable for ambitious, professional and customer focused individuals with a strong work ethic. Experience of dealing with sales enquiries and the ability to build a rapport with customers is essential. Full product training will be provided.

As a growing firm, we offer great prospects for future development and growth within the business.

Main Duties and Responsibilities:

• Responding to initial sales enquiries from customers across our range of products and services.
• Answering inbound calls and making outbound calls.
• No cold calling.

• Qualifying leads and assisting the client’s journey through to conversion.
• Providing an excellent customer experience and upholding our ethos of integrity - do the right thing, even when no one is watching!
• Working towards both individual and team targets

• Providing great customer service, each and every time.
• Maintain client records and contact information, via our Case Management / CRM Systems
• Dealing with clients and keeping clients updated from initial enquiry to conversion.

• Meet your relevant KPIs.
• Make sure you handle objections effectively.
• Take responsibility of the sales cycle from initial contact to conversion.

The successful candidate must have:

• Sales experience
• Have excellent communication skills
• The ability to maintain professional conduct at all times
• Great time-management skills
• A flexible approach to work
• Excellent computer skills
• The ability to work independently and as part of a team
• Professional appearance
• Be educated to GCSE standard in Maths and English
• Have a commitment to helping customers
• Reliable, positive and a ‘can do’ attitude

What you will receive:

• Basic salary starting at £18,000 (subject to experience) + bonuses.
• A relaxed, flexible and professional environment
• Excellent ongoing training and support
• Great opportunities for career progression and development

• Uncapped commission
• Daily and weekly incentives.
• No weekends.

This is a full-time, permanent position, 9:30am-5:30pm Monday to Friday.

Please ensure you attach a cover letter to your application and state how long your notice period is from your current role.