A Safe, Damp Free Home.
It's Your Right.
If your landlord fails to repair your rental home, we can ask the the Court to force them to do it and get you compensation for any inconvenience and losses you have suffered.
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We're here to help. Our service is No Win No Fee.
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No Win No Fee Claims
We fight for tenants to get their homes repaired and get them the compensation they deserve. We do it with pride and on a no-win no-fee basis. You do not pay us anything unless you win.
We review all cases with great expertise. We take care of everything required to help you win including arranging a surveyor, anywhere in England, to inspect your property and prepare a report.
Suffering From Any Of
This In Your Rental Home
Infestation
Boiler & Radiator Issues
Leaks or Damp?
Mold & Health Warnings
We can help you get your house repaired and get you compensation
Mould/Health Warning
Living with damp and mould is always distressing. It can make your home and clothing smell and cause respiratory illness in vulnerable people especially young children. It is very common for Landlords claim that mould is caused by condensation because of the tenants failing to open windows or keep the heating on.
That is not always the case. Specialist surveyors instructed by us can advise if it is and if you have a right to claim. If you do not accept that it is your lifestyle causing the damp or mould, get in touch with us now.
Leaks
It is your landlord’s responsibility to keep in repair the roof and to prevent leaking sinks, baths and showers. The problem with leaks is that unless they are fixed promptly, they will soon make life very difficult. It can lead to mould and damp and can impact your health, cause damage to your belongings and the enjoyment of your home. Find out if you can claim compensation for any leaks.
Blocked Drain/ Guttering
This can lead to flooding and penetrating damp coming through the walls into your home. Sometimes this can be raw effluent. Your landlord has responsibility to put right any structural defects which includes fixing any blocked drains and guttering that can cause penetrating damp and damage to the internal plaster.
Boiler Radiator Issues
If the property came installed with a boiler and central heating, it is your landlord’s responsibility to make sure that is in a safe working order, which provides adequate heating and hot water. You don’t have to live in a cold damp home. The law is there to ensure that landlords fulfil their responsibility.
Defective/ Rotten Windows
Faulty windows or failed double glazing can allow water to penetrate your home. They can also cause cold spots leading to condensation. It can also lead to excessive heat loss. These can make life unpleasant and affect your health. It is your landlord’s responsibility to fix defective windows. If they don’t then you could have a claim.
Damaged Plasterwork
This is often a sign of penetrating or rising damp. This usually if water has entered your home through the faulty brickwork or external wall. The plaster is brittle and crumble to touch. If this has happened to your home, your landlord may have the responsibility to repair both the inside plasterwork and repair the external brickwork to prevent it happening again.
Cracked Pavement
If the pathway, driveway or outside yard to your home is cracked, your landlord has a responsibility to make it is safe for you, your family and any guests you may have visiting.
Defective Brickwork
Defective brickwork in your rental home could cause damp and damage to internal walls and furnishing. Your landlord has a duty to repair any cracked or defective brickwork to your home.
Infestation
An infested home can pose health risks. Vermin can contaminate food and damage your belongings. Your landlord has a responsibility to make sure that your home is vermin free when you move in. If your home needs repairs and it is those issues that are allowing vermin into the property e.g. hole in exterior wall, broken pipework, or uncovered drains – then it is your landlord’s responsibility to do the repairs and arrange pest control.
Faulty Electrics
Your landlord must make sure that the electricity in your home is safe. Any exposed wires, damaged outlets can pose a serious risk. If your electrics are dangerous, you may be able to take emergency court action to compel your landlord to act.
If the ventilation fan in your kitchen or bathroom no longer works properly it is your landlord’s responsibility to fix or replace it. Defective fans can lead to excessive condensation that can lead to damp and damage your belongings.
We Fight For
Tenant’s Right To A
Healthy Home!
Our experienced lawyers help tenants across the Country. Our specialist lawyers are here to help you get your home repaired and get the compensation you deserve.
Take Your Free Assessment Now
How Does It Work?
OUR ASSESSMENT IS FREE
Complete Form
Complete our simple online form and tell us a little bit more about your case.
We Will Contact You
We will review your claim and contact you to discuss/explain your potential claim. We will answer any queries you have.
If We Accept
If we accept your case we write to your landlord - they have 21 working days to respond.
Frequently Asked Question
Our initial assessment is FREE. There is no charge to you. You will only be charged on the successful completion of your case from any compensation you receive. If you do not win, you have nothing to pay to us. We offer a completely risk free assessment service to help you find out if you have a claim.
The Surveyor will contact you to make a convenient appointment to visit you as soon as practicable. The Surveyor will need access to your home for about an hour. Any claim you make will need to be supported by a surveyors report. You pay nothing for the report. There is no cost to you for the surveyors report for a housing disrepair claim.
An average claim can take between 3 – 5 months, depending on your landlords behaviour. We have had some cases settle within 21 days where the landlord has acted quickly and reasonably to repair the property after our involvement.
You could be entitled to compensation. This varies on an individual basis depending on the nature of the disrepair and how long you have been complaining to your landlord about the problem, and the impact it had on you. You can claim for damaged items and the cost of any redecoration subject to proof.
If your case is accepted, we will represent you on a ‘No Win No Fee’ basis with the protection of legal expenses insurance, also known as After The Event insurance (“ATE” for short).
Our customers find No Win No Fee arrangement to be the most preferable way of funding their legal claim. You do not need to pay for any upfront costs; and, an ATE policy can guarantee that you will not be charged any costs in the event that you have an unsuccessful claim, provided you have co-operated us. The cost of this insurance policy will be deducted from any compensation awarded to you.
If your claim is successful, then your landlord will contribute to payment of your legal costs. Your lawyer will deduct the cost of the insurance policy; and, an agreed share of any compensation awarded to you up to 30% plus VAT. This is known as a ‘success fee’ and it is broadly intended to reward the law firm for taking on the risk that they might not get paid at all.
*There may be cancellation charges if you cancel your claim after 14 days but before it’s completed. There is no charge if you complete your claim but it is unsuccessful.
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